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Customer Reviews

Alice Hewitt

Alice Hewitt

While planning to upgrade our old car, it actually died on us bringing plans forward a few months early and while we envisaged a few trips round to places to find something we headed here as we were in the area for a general chat about Fords. They were so helpful with our questions and left us in peace to look around. The most pressing question put to us was tea or coffee! We test drove three we liked the look of and ended up choosing one in 2 hours! It was incredibly easy to sort out and we were even able to pick a convenient time for it to be delivered. They were also able to sort something out with the old car and take it away. Had our new car over a week now and couldn't be happier. Fantastic car and while I've always had used cars, this is the first one that feels like a brand new drive. Lots checked and replaced new before it came to us. Great to use and had every confidence in each team member we dealt with. Would definitely recommend.


Stella Gooch

Great customer service. They helped my son choose his first car and offered good advice and were very patient whilst he had a chance to consider his options. My son loves his first car (and so do we).



Rosalind Ross

We have been trading with Family Car Sales since they were founded. We have ALWAYS had spot on service from them, with both car sales and servicing/ aftercare. Very professional staff.



Danny Carlton

My misses won a car (Ford focus) from there over Christmas! Wasn't sure what to expect but got there to pick it up today and it's absolutely perfect for her! Really nice friendly couple that run the place and even had somewhere for the young one to play while we had a cuppa!
Car runs great and my misses is well happy!
Only downside is I've now got 2 cars to clean of a weekend! Lol
Many thanks and sure gem will be giving you a Sterling write up!
Hope you all have a very happy new year in 2019
All the best Dan


Neville Barbour

Bought a used car from Cator Cars, on a recommendation from a chap at work, and am absolutely delighted with both the standard of the car and of the service given.
Both Sophie and Steve were extremely helpful but never pushy, and made the whole purchasing experience very stress free. Would highly recommend this company


Graham Brighton

Steve and the team work very hard to ensure you are happy with your purchase



Caroline Sharp

Fantastic company, so polite, genuine and helping you find the right car for you, very caring and willing to go the extra mile to include you in their family of customers. Would always choose them above and beyond any other dealer. well done all of you xxxxxx



Chris Knowles

I needed a car after my old one had died so went along after hearing good things about them and found a car straight away. Got the finance sorted and picked the car up the same week. A great turnaround and excellent service from Sophie, Steve and Jack.

Would thoroughly recommend Cator Family Car sales, very helpful and committed to giving an excellent service start to finish.


Jason Winser

Cator Cars are an amazing family run company that appear to get busier and busier and it’s clear to see why! The customer care is 2nd to no one, not forgetting the work carried out on my car. For such a busy business they manage to access any problems and quickly get you a quote offering top advise at the same time.

I work full time and only run one car and in recent times of need they have pulled through for me every time!

Cannot praise the group at Cator enough, and would highly recommend them to anyone.


Barrie Broadley

What can be a daunting experience was made a pleasure .no high pressure selling free to browse and test drive .Can't recommend enough .And great coffee as well . Thank you



Dan Hilton

brilliant service- I messaged them about a van I had seen they responded quickly and even when they informed me it was the house next to them selling it they still wanted to help and send me information and pictures of the van. when I did a arranged visit to see the van they even helped with finding the owner and were very professional. I will be taking my van and car to them to have it serviced when it is due as its hard to find a friendly service like what I got from them ( and they didn't make anything from me) highly recommended


Phil Carter

Hi just bought a focus from the Cator family today.Such lovely welcoming family.car was just as expected actually even better than the photos.would highly recommend to friends family.If you are after a car this is the place to go.well happy with my new car.



Antony Whitehead

Fantastic friendly advice and service! Great value for money. Lovely first car for my daughter, and runaround for me. 3 tiny issues with the car were rectified without question. Fantastic!!! Highly recommend!!!!!



Jamie Wright

Cator Family Cars are fantastic. Friendly and brilliant service. Would highly recommend them. Thanks to Sophie for selling me a fantastic car and also keeping my kids entertained.



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